Delivery: Gift cards are not delivered instantly at selection. We’ll fulfil your win promptly and email your 25-character Xbox digital code with simple redemption steps.
What you’ll receive
- Denomination: As shown on the product tile (e.g., $10 / $25 / $50 / $100)
- Format: Digital 25-character Xbox/Microsoft code delivered by email
- Region: Country-locked; must match the Microsoft/Xbox account country you redeem and spend in
How to redeem your Xbox Live Gift Card
On an Xbox console (Series X|S or One)
- Press the Xbox button on your controller.
- Go to Store → Redeem.
- Enter your 25-character code and follow the prompts.
On the web
- Visit redeem.microsoft.com and sign in to your Microsoft account.
- Enter the 25-character code and select Next.
In the Xbox App (Windows)
- Open the Xbox app.
- Select your gamerpic → Settings → Redeem a code.
- Enter the code and confirm.
In the Microsoft Store app (Windows)
- Open Microsoft Store.
- Select your account icon → Redeem code or gift cards.
- Enter the code and follow the prompts.
After redemption, the value is added to your Microsoft account balance for use across Xbox and Windows where supported.
FAQs
Does the Xbox Live Gift Card expire?
Non-promotional Xbox/Microsoft gift cards generally do not expire. Once redeemed, funds remain in your Microsoft account balance without an expiration date (subject to Microsoft’s regional terms).
Where can I use it?
On eligible purchases in the Microsoft Store on Xbox consoles (Xbox One, Xbox Series X|S) and Windows PC: digital games, DLC, in-game currency, movies/TV, apps, and subscriptions like Xbox Game Pass and Xbox Live Gold. Availability varies by country.
Can I return or exchange this gift card?
Digital gift card sales are final. Please confirm the correct country/region and denomination before you play/select. See Bytgem Terms for refunds and balance refunds.
My code isn’t working — what should I do?
- Re-enter the code exactly as shown (25 characters).
- Confirm you’re redeeming in the correct country; Xbox cards are typically region-locked.
- Check whether the balance has already been applied to your Microsoft account.
- If issues persist, contact Microsoft/Xbox Support. If you won via Bytgem and need delivery confirmation, contact [email protected] with your Game ID.
Can I buy it as a gift?
Yes. After fulfilment, retrieve the code from your Bytgem order email and share the code securely with the recipient. You may print the digital details to place inside a physical card. Unredeemed codes can be gifted; once redeemed, balances are tied to the recipient’s Microsoft account.
What if the code is lost or stolen?
Treat the code like cash. Bytgem cannot replace lost, stolen, or previously redeemed codes. Keep your code private and only share it with the intended recipient.
Important notes
- Region & currency: Codes are country-locked; redeem and spend in the country shown on your product tile (e.g., a U.S. code works in U.S. Microsoft Store only).
- Security / scams: Never share your code or screenshots with anyone you don’t trust. Microsoft warns about gift-card scams; only redeem at official Microsoft properties.
- Fulfilment timing: Codes are emailed after processing (not instant at win/selection).
- Support: For code delivery questions, email [email protected] with your Game ID. For Microsoft account or redemption issues, visit support.xbox.com or support.microsoft.com.
Brand disclaimer
Microsoft, Xbox, Xbox Live, Xbox Game Pass, and related logos are trademarks of Microsoft Corporation. Microsoft is not a sponsor of, does not endorse, and is not affiliated with this promotion.
Issuer terms & conditions (summary — check your country)
- Valid only in the country of issue on Microsoft/Xbox properties that accept gift cards.
- Not redeemable for cash; no resale, refunds, or exchanges (unless required by law).
- Microsoft is not responsible for unauthorized use; treat codes like cash.
- Full terms vary by country and are provided by Microsoft at the time of redemption.
