Contact Us

General Customer Service

Email: [email protected]

During busy periods like holidays, sales and special campaigns you might experience higher waiting times from our Customer Service team. Your deliveries may take longer than usual to get to you, but don’t worry — you’ll receive a confirmation email as soon as your order is sent. For more information, visit the FAQs

Press

Email: [email protected]

If you're a journalist and require images for editorial purposes, please email your requests to [email protected]. We don't hold samples, but we may be able to put you in touch with our brands and partner boutiques.

Retail Partners

Email: [email protected]

If you would like to join BYTGEM as a retail partner, email [email protected]. Please include all the details and the website address if you have one.

Jobs

Interested in a career at BYTGEM? Check Our Careers Page 

Please email your CV to [email protected]