Delivery: Gift cards are not delivered instantly at selection. We’ll fulfil your win quickly and email your digital code.
What you’ll receive
- Denomination: As listed on the product tile (e.g., $10 / $25 / $50)
- Format: Digital eGift code delivered by email
- Region: Region-locked (see below)
For which accounts is the PlayStation voucher valid?
Your voucher region must match your PSN account region.
To check: sign in to Account Management → Account → Account Details → Country/Region.
If the card and account regions don’t match, redemption will fail.
How do I top up my PlayStation balance? (Redeem code)
- Open the PlayStation Store (console or web).
- Select Redeem Code from the menu.
- Enter the voucher code you receive from us.
- Confirm—your PSN wallet is topped up immediately.
Can you transfer PlayStation balance?
No. PSN wallet balance is not transferable to another account.
You can, however, gift the code to someone before you redeem it.
How long are PSN gift cards valid?
- Voucher/code validity: typically 3 years from purchase/issuance (varies by country—see Sony terms).
- PSN wallet balance: may expire after 24 months of inactivity in some regions. Check your local terms.
Can I withdraw my PSN account balance?
No. Payouts/withdrawals of PSN balance aren’t possible.
Troubleshooting
- Ensure card region = account region.
- Enter the code exactly (watch O/0 and I/1).
- Update system software and retry via PlayStation Store → Redeem Code.
- If issues persist, contact PlayStation Support at playstation.com/helpme.
- For Bytgem fulfilment questions, email [email protected] with your Game ID.
Important notes
- Fulfilment: Not instant at win time; codes are emailed after processing.
- Platforms: Redeemed balance can be used on PS5 / PS4 (legacy PS3/PS Vita/PSP content availability varies).
- Security: Treat your code like cash—lost or stolen codes can’t be reissued.
Brand Disclaimer
Sony Interactive Entertainment is not a sponsor of the rewards or otherwise affiliated with this program. “PlayStation”, “PS”, the “PS” Family logo, “PS5”, “PS4”, “PSN” and related marks are trademarks or service marks of Sony Interactive Entertainment Inc. or its affiliates.
Issuer Terms & Conditions (summary)
- Use of a PlayStation®Store card/eCard constitutes acceptance of SEN/PSN Terms of Service, User Agreement, and applicable Privacy Policy (see playstationnetwork.com/terms-of-service or your local PlayStation legal page).
- Region-locked: your account will only accept cards from the same country/region.
- Not redeemable for cash; not returnable or exchangeable; no replacement if lost, destroyed, or stolen.
- Compatible hardware, internet, and software required (sold separately).
- Offerings may change without notice; void where prohibited.
- For help, visit playstation.com/helpme.
- Local variants (e.g., Canada, UAE, PlayStation Plus) may include additional or different terms (auto-renewal for Plus, age requirements, broadband required, etc.). Always review the full, country-specific terms on PlayStation’s legal pages before redeeming.
